Their ER JUST released my diabetic sister who has a bad infection WITHOUT ANY blood work not even checking her sugars. I WILL be reporting them to the state and I HIGHLY suggest everyone else with complaints do the same.
My last visit I was made to feel like I didn't matter and that I was a druggie even though I have all paperwork showing I am legitamate I was told I had pnuemonia at a doctor then when I went in not able to breathe they said there is no way anybody saw pnuemonia and acted like I was crazy as well as my numbers dont change now that I've had pancreatitis so long but they dont believe me when I'm having a miserable flare up and just say nothing is wrong bye. They need to be reported and watched closely
Hospital offers 20% off insurance copay if you pay during your visit.
They sent my grandma home with a broken hip!!!! If at all costs, go to Southside Regional Medical Center in PETERSBURG. At least they won't send you home with a broken hip.
ER visit: Went on a Saturday morning, waiting room was empty and we were seen immediately.
Nurses and doctor kept us in the loop for medication being given and treatment plan.
This facility disgusts me. My teen ran away and upon picking her up the police took her here. She has a severe history of mental illness to include suicide attempts, self harming etc.. they refused to TDO her because she gave consent to go to a treatment facility. That being said my husband then sat in their E.R for 23 hrs because she had to have a legal guardian there even though they told us at 17 she can consent to medical treatment or deny it. We were told were no beds anywhere in a facility for her and he couldnt leave until there were. He almost lost his job, had to take our 3 yr old to sit in hospital because i had to go to work. When shift change occured he approached the staff to ask about leaving for 30 minutes to take our child to day care. The staff said who are you and didnt even realize he had been sitting there overnight. Then they told him if he even stepped outside the facility it was abandonment. We were never ever informed of any meds they gave her, pregnancy test, urine test for drugs, bloodwork, not a single update....the staff were rude, did not communicate and this includes the director of nursing to whom he spoke to. He has not bathed, eaten a meal, slept nor saw hisvother kids since 9 pm lasy night and its now 6pm the following night. He just now is on the road to mcv following transport to mcv with her. Please dont send a animal here. The least empathetic, caring, or professional hospital i have ever seen
John Randolph Medical Center is a US Hospital based in Hopewell, Virginia. John Randolph Medical Center is located at 411 W Randolph Rd, Hopewell, VA 23860, USA.
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